Your whole IT, handled locally.
Elite IT Support, Local and Monitored 24/7
All for less — ask us how we do it.
Local, all-in-one IT for SW Washington — phones, network, security, cameras & AI on one bill, monitored 24/7 from The Igloo.
The all-in-one stack
One local team for your whole infrastructure layer
Phones, network, security, cameras, and AI — managed together, billed once.
VoIP / Phone Systems
Business phones done right — reliable Cisco systems with real local support.
Network Infrastructure
Managed business network & Wi-Fi (Ubiquiti UniFi), monitored 24/7 from The Igloo.
Firewall & Security
Network & perimeter security that keeps the bad stuff out — quietly, in the background.
Video Surveillance
Commercial security cameras with AI detection — see everything, cloud or on-prem.
AI — Arthur Igloo
An AI receptionist and agents that answer 24/7 — plus AI training to cut your busywork.
Arthur, Ava, Alex & Apollonia — AI agents that answer 24/7.
The problem
A question of IF has become a question of WHEN...
Attacking a business network used to take years of skill. AI removed that barrier — and the way in moved to the equipment at the edge of your network. The one thing still in your control is how fast you find out.
The skill barrier is gone
“AI has lowered the barriers to sophisticated cybercrime. Criminals with few technical skills are using AI to conduct complex operations… that would previously have required years of training.”
Anthropic, Threat Intelligence Report, August 2025
The way in moved to your firewall
20% → 31%Exploiting an internet-facing device — firewall, VPN, router — is now the leading way attackers get in, ahead of stolen passwords at 13%.
Verizon DBIR 2026
And it moves in minutes
29 minutesAverage time from the first compromised machine to the second — down from 62 two years ago. Meanwhile detection is getting slower.
CrowdStrike Global Threat Report 2026
How we solve it
Know what you have. Close what’s open. Then never stop watching.
Three steps, and you can start with the first one for free.
1 · A free assessment
We connect to the gear you already own and read its actual configuration — firewall, network, Wi-Fi, phones, cameras. Read-only. Nothing changes. You get a written report ranked critical to low, and you keep it whether you hire us or not.
See a full sample report →
2 · We close the doors standing open
Most of what we find is configuration, not hardware — a firewall feature switched off, a guest network that was never really separated, a camera recorder published to the open internet. The fix is usually a setting, not a purchase.
Network & infrastructure security →
3 · Andrew Igloo watches it, around the clock
We can’t listen in 24/7 to a network. Andrew Igloo can. Our AI IT Network Administrator sits on your live network data from The Igloo — correlating every layer at once, explaining what he finds in plain English, and telling a person when something matters. He doesn’t sleep, so we don’t bill you for someone who does.
Meet Andrew Igloo →
What we won’t tell you: monitoring does not prevent an attack. It finds problems sooner and shortens how long a bad day lasts. Given that the break-in point moved to edge equipment and detection times are getting longer, finding out fast is the part actually within reach — and it’s the part most small businesses have nobody doing.
Bounce Back IT Systems
Monitored 24/7 from The Igloo
Our solar-powered, dual-internet ops hub in the Tenino woods never sleeps. We stay up so you stay up.
"Scott and Jane dropped everything to reprogram and send out my new switch when it went out due to the weather. Outstanding customer service!"— Trustpilot · via VoIP PBX Express, a Wallaby company
Read the evidence: a question of IF has become a question of WHEN →
Why Wallaby
Everything customers hate about other IT vendors — fixed
You'll never get our voicemail
Our AI answers every call the instant it rings, 24/7 — backed by a response-time guarantee.
No single point of failure
Your "IT guy" takes a vacation. Ours never sleeps — AI + a local team + The Igloo.
No contract traps
One clear bill, flexible terms. No 5-year lock-ins, equipment-financing traps, or surprise hikes.
A real local team you can visit
We're in Tenino — a real building you can drive to, not a national dispatch queue. Come see The Igloo for yourself.
Reviews you can trust
Genuinely earned from real SW-Washington businesses — never gamed.
More for less
Leaner, AI-run overhead means a lower bill than a full MSP — or buying the pieces apart.
How it works
Three steps to a calmer infrastructure
Free assessment
We review your phones, network, security & cameras — no cost, no pressure.
Custom quote
One bundle, one bill — and we'll beat your current bill.
We run it from The Igloo
Monitored 24/7, always answered, always bouncing back.
What clients say
Trusted by businesses that switched to us
"VoIP PBX has tremendous customer support. I don't think another phone-system company can match how they support customers… The support is a big deal to me. They make me look good to my customer."
"If you need a phone system, use Voippbxexpress! Scott and his team are top-notch… We started out as a relatively small office but have grown significantly over the past 3 years… Scott and his team helped us every step of the way. Honest, reliable, and over-delivers."
"Customer service is always quick to find solutions and very responsive. Can't ask for more!"
Get your free infrastructure assessment
Send us your current IT, phone, and camera bills — we'll show you a better number.